Booking Customer Service Refund

The consumer site found customers had encountered a slew of problems while using booking sites including struggling to secure cancellations and refunds or encountering poor customer service.

Booking customer service refund. However if you prefer not to keep your ticket for later you can complete our form to request a refund. Customer service was unresponsive for two hours. You have the option to keep your ticket and use it at any time in the next 24 months.

Find out more information about canceling your trip due to covid 19. It doesn t cost anything extra to change your flight and you can even change your destination. For cancellation within 24 hours of booking please refer to the 24 hour money back guarantee.

If the customer purchased a product in cash and returns it for a refund the company would make a debit entry to sales returns and allowances that equals the exact amount of the purchase. Now i don t have the means to book a new stay and i didn t receive any compensation. If your reservation allows for free cancellation this amount is returned to you if you choose to cancel it.

Customer service travel alert. This policy is clearly highlighted during the reservation process and you can see it in your confirmation email as well. If you can t remember which reservation site you booked from please check your payment details.

You can also learn more about refunds during this time or find out about airline credits. Therefore if you have any inquiries regarding reservation changes or cancellations please contact the customer center of the airline or travel agency where the reservation was made. Some hotels may have non refundable cancellations.

Usually it is the hotels that come up with their own set of rules. In such cases you cannot get a refund. If you ve booked a round trip ticket and only want to fly one way you will get a refund for the part not used according to the terms of your ticket.